User IconUser Experience

Reduce questions, build customer confidence

Spade helps banks improve how transactions appear across digital channels, turning confusing strings into recognizable, verified merchants that customers can trust.

User Experience Masthead
Enriching billions of transactions for category-defining fintechs & Fortune 500 banks every month
  • 99.9% US & Canada coverage
  • <50 ms latency
  • 99% enrichment accuracy
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Customers shouldn’t need to Google their own transactions. ‘I-20 & POLK 5541 TX’ instead of ‘Chevron’ sparks confusion (and support tickets).
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Confusion to clarity in under 50 milliseconds

Spade’s enrichment engine cleans and contextualizes transaction data before it ever reaches your app or statement.

Make transactions readable

Display real business names, logos, and addresses across cards and transfers.

Reduce Support Costs

Reduce support costs

Cut call volume by helping customers identify legitimate purchases at a glance.

Speed Up Disputes

Speed up disputes

Provide consistent counterparty data that shortens investigation cycles and improves resolution rates.

Integrate seamlessly

Upgrade the customer experience without maintaining internal enrichment tools or manual data pipelines.

Cashapppay Black

Spade's verified merchant data powers personalized rewards at Cash App, enabling the team to customize offers based on real spending behavior instead of guessing at customer preferences.

Cash App customers see clearer, more consistent transaction data enriched by Spade

0M+
Sardine Logo White

We make Spade's merchant data available across our rules engine and machine learning models so our customers can use it to stop more fraud and reduce disputes. Clearer merchant context means fewer false positives on legitimate transactions and better protection against actual risk.

Soups Ranjan, Co-Founder and CEO

enrichment accuracy enables Sardine’s fraud models to provide better protection against actual risk

>0%
Paypal

PayPal uses Spade to reduce customer confusion and disputes by showing clear, verified merchant names instead of inconsistent descriptors across tens of millions of transactions each day.

accuracy across payment types

0%
Cashapppay Black

Spade's verified merchant data powers personalized rewards at Cash App, enabling the team to customize offers based on real spending behavior instead of guessing at customer preferences.

Cash App customers see clearer, more consistent transaction data enriched by Spade

0M+
Sardine Logo White

We make Spade's merchant data available across our rules engine and machine learning models so our customers can use it to stop more fraud and reduce disputes. Clearer merchant context means fewer false positives on legitimate transactions and better protection against actual risk.

Soups Ranjan, Co-Founder and CEO

enrichment accuracy enables Sardine’s fraud models to provide better protection against actual risk

>0%
Paypal

PayPal uses Spade to reduce customer confusion and disputes by showing clear, verified merchant names instead of inconsistent descriptors across tens of millions of transactions each day.

accuracy across payment types

0%
Cashapppay Black

Spade's verified merchant data powers personalized rewards at Cash App, enabling the team to customize offers based on real spending behavior instead of guessing at customer preferences.

Cash App customers see clearer, more consistent transaction data enriched by Spade

0M+
Sardine Logo White

We make Spade's merchant data available across our rules engine and machine learning models so our customers can use it to stop more fraud and reduce disputes. Clearer merchant context means fewer false positives on legitimate transactions and better protection against actual risk.

Soups Ranjan, Co-Founder and CEO

enrichment accuracy enables Sardine’s fraud models to provide better protection against actual risk

>0%
Paypal

PayPal uses Spade to reduce customer confusion and disputes by showing clear, verified merchant names instead of inconsistent descriptors across tens of millions of transactions each day.

accuracy across payment types

0%
Two paths. One intelligence platform.

Whether youre enriching and displaying merchant data yourself or letting the Experience Agent automate it, every transaction becomes instantly recognizable to the customer.

Cleaner data. Clearer experiences.

User Experience Using Spade Data

Connect your payment feeds

Link card, ACH, or aggregated transaction data directly to Spade’s API.

Add verified merchant context

Each transaction is matched to a verified merchant with standardized name, logo, category, and coordinates.

Deliver real-time results

Spade returns enriched data in under 50 ms for seamless in-app rendering.

Track performance manuallY

Your analytics team monitors engagement, dispute rates, and UX metrics internally.

Industries

Built for every digital banking experience

[Fintechs]

Build faster with cleaner data

Accelerate product innovation with a clean data layer that supports analytics, AI, and compliance workflows.

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Padlock Cta
[Banks]

Unify intelligence across the enterprise

Consolidate disparate data sources into one trusted foundation for risk modeling, reporting, and customer insight.

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[AI]

Give models a source of truth

Train models on verified merchant and transaction data — turning structured intelligence into actionable prediction.

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Shield Cta
[Ecosystem Partners]

Power every product with precision

Enhance your data products with verified enrichment that unlocks new insights for partners and customers.

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